Do you have a Tutor Code of Conduct?

Yes, we do! At PMT, we know how important it is for parents and guardians to feel confident that their children are learning in a safe and supportive environment. That’s why we have a clear Tutor Code of Conduct in place which all tutors are required to follow as a condition of working with PMT Education.

This code sets out the high standards we hold all our tutors to, covering professionalism, safeguarding and ethical behaviour. It ensures that every lesson is delivered in a safe, respectful and positive environment, giving you peace of mind that your child’s welfare and education are our top priorities.

Professional Conduct & Boundaries

• Be committed to helping students fulfil their potential and maintain a positive learning environment.

• Demonstrate faith in a student’s abilities and be encouraging and enthusiastic at all times.

• Use respectful, appropriate language at all times.

• Show respect for students’ cultural backgrounds, dignity, and values.

• Maintain professional boundaries; keep the relationship focused on learning.

• Avoid any conflicts of interest.

• Uphold integrity and legality in all personal activities to protect trust and professionalism.

• Be appropriately dressed.

Lesson Delivery, Preparation & Feedback

• Keep your camera on throughout sessions to support interaction.

• Ensure your technical setup (connection, webcam, microphone, software) works smoothly before sessions.

• Conduct lessons in a quiet, private, and well-lit environment with minimal distractions.

• Attend all sessions punctually and be adequately prepared.

• Give students full attention during lessons.

• Provide constructive, specific, and supportive feedback through the appropriate channels.

• Upload any relevant resources promptly after the lesson.

• Be committed to academic integrity. If a tutor is approached by a student with a request to complete an assignment for them, they should report this to us.

Online Safety, Privacy & Confidentiality

• Ensure no personal photos, items, or information are visible in your camera background.

• If sharing your screen, hide all tabs and windows that are not relevant to the lesson.

• Do not attempt to record audio, video, screenshots, or photographs during a session.

• Do not share personal contact details, social media handles, or other personal information.

• Safeguard sensitive student/family information; maintain confidentiality at all times.

• Only share documents and resources that comply with copyright and privacy laws.

Safeguarding & Student Welfare

• Comply with all aspects of PMT Education’s Safeguarding and Child Protection Policy.

• Follow guidelines for protecting children and vulnerable adults.

• Share any concerns about a student’s social, emotional, or behavioural difficulties with parents/carers and PMT Education.

• Always act in the best interests of the student, prioritising their safety and welfare.