Can you help me find a tutor?
Here at PMT, the calibre of our tutors is high, and it can be hard to know if you’re choosing the right tutor for you when there’s so many to pick from.
Instead of searching through our tutor database, our Request a Tutor feature lets you submit a request for a tutor, and our team will do the rest. Because we personally interview all of our tutors and know their teaching styles well, we’re confident we’ll find a tutor who is the best match for you or your child
How does the Requests tab work?
To request a tutor, head up to the Requests tab at the top of your dashboard, then click the Request a tutor button.
You’ll be prompted to fill out a request form with a few details about the type of lesson you’re after (like the subject, level, and exam board), your availability for a lesson, as well as any specific preferences you would like from a tutor. You can also choose if this lesson is for yourself or for one of your student account holders.
After you submit your request, our team will begin the search while you sit back and relax! You can keep up to date with the status of your request at any time in your Requests. An orange Submitted badge next to your request means we’re hard at work searching for your tutor.
What happens when you find me a tutor?
After we find a tutor that fulfils your request, we’ll let you know in your notifications and via email. You’ll see a green Matched badge next to your request and it will move into your Completed tab.
The details of your potential new tutors will be passed on and the rest is up to you. You can view their profile to find out more, give them a message, or book a lesson right away.
A new chat will be opened between you and any tutors we match you with, so you can head to your Messages tab to get the conversation going. Of course, your potential tutor will also receive your details, so you may receive a message from them.
I want to cancel my request for a tutor
Changed your mind? You can cancel a submitted request at any time by going to your Submitted tab in Requests and clicking the purple Cancel request button.
Changed your mind again? We don’t judge here. If you want to reopen a request after cancelling, just head to the Cancelled tab and click Reopen. This will make your request live again, and we’ll continue looking for your tutor.
What if I don’t want to book the tutor I’ve been matched with?
You’re under no obligation to book any of the tutors we suggest. Our Request a Tutor feature was created to make your life a little easier with our recommendations, but sometimes we might miss the mark. If you want us to find someone else, drop us an email or contact us on our website and we’ll look for a better fit for you.