Can I leave my tutor a review?

If you’re a billpayer or a student with a full account, you can leave up to two reviews for your tutor.

Reviews appear on your tutor's public profile and can help other students and billpayers decide whether a tutor is right for them.

You can leave a review for your tutor from several places on the platform.

1. From the Classroom
   After completing your first lesson, an orange Leave a review button will appear in your Classroom. You’ll also be asked to review your tutor via an email.

   If you don't leave a review straight away, the review button will remain visible in future Classrooms with your tutor until you've left all available reviews.

2. From your tutor chat
   You can also leave a review directly from your tutor chat by clicking the Leave a review button on the right-hand side.

3. From a review link sent by your tutor
   Your tutor may send you a reminder to leave a review. This will appear in your chat as a message containing a direct link to the review form.

   

You can leave your tutor up to two reviews. The review box in your Classroom and tutor chat will clearly show which review you're currently able to leave.

After you've completed your first lesson, you'll be able to leave an initial review.

Once you have completed at least two lessons with your tutor and left your first review you will be able to leave a second, final review. Many people choose to leave this review towards the end of their time with a tutor, as it allows them to reflect on the overall impact of the tuition and the progress they have made.

When you click the Leave a review button it will open the review form. From here, you'll be able to:

• rate your tutor out of 5 stars

• leave written feedback about your experience

Not sure what to include in a review?

When writing a review, we encourage you to leave feedback that is honest, fair and constructive. This FAQ includes guidance on the sorts of things you might want to consider when writing a review.