How will I know if I have been refunded for a lesson?

If a refund is issued for a lesson, you'll receive a refund receipt by email from Stripe, our payment processor.

You can track refunds in Payment history. The payment's status will be updated to Refunded, and the refunded amount will be shown in the Refund column.

The refund will be sent back to the original payment method used to pay for the lesson.

Depending on your bank or card provider, it may take a few working days for the refund to appear in your account, although in some cases it can take up to 10 days.

If you've received a refund receipt but the refund hasn't appeared in your account after 10 days, please get in touch and we'll be happy to help.