A tutor has asked me to pay for lessons outside the platform — what should I do?

Edited

Every payment for lessons must be made through our platform. If a tutor asks you to pay via another method (e.g. an e-wallet, direct bank transfer, or another platform), decline and let us know straight away.

The reason we insist on this is for your security — payments made outside our platform are beyond our control. If you pay a tutor directly and something goes wrong (for example, you don’t receive the lesson), we won’t be able to step in to help.