Safety
How we keep everyone safe on the platform
What should I do if I want to raise a concern about a tutor?
Student safety is our number one priority, which is one of the reasons why every lesson taken with PMT is recorded and stored within our secure archiv...
My tutor has shared their personal details with me. What should I do?
The PMT platform features a built-in messenger, a feedback box, and a lesson plan box – all of which your tutor can use to communicate with you. The...
Do your tutors have DBS checks?
A DBS check isn’t a legal requirement for tutors, so we don’t make it a requirement for our tutors either. However, we know that most parents feel a l...
What does the DBS check badge mean?
The DBS check profile badge (pictured below) indicates that a tutor has undergone an enhanced DBS check within the last three years. An enhanced DBS c...
Do you have a Student Code of Conduct?
Yes we do: Show respect for your tutor’s cultural background, dignity and values. Always use respectful language when addressing your tutor. Dress app...
Where can I view your safeguarding policy?
You can view our safeguarding and child protection policy here .